The English version of legal agreements and policies is considered as the only current and valid version of this document. Any translated version is provided for your convenience only, to facilitate reading and understanding of the English version. Any translated versions are not legally binding and cannot replace the English versions. In the event of disagreement or conflict, the English language legal agreements and policies shall prevail.
Last revised: 2025-12-30
1. INTRODUCTION  
NOX INFOTECH ("NOX INFOTECH", "we", "us", or "our") provides web-hosting, domain name registration, and related products and services through the website https://noxinfotech.com ("Site") and associated platforms ("Services").
NOX INFOTECH seeks to ensure a high level of data privacy when offering its products and services to customers and subscribers ("Subscribers", "You", or "Users").
At NOX INFOTECH, the privacy and security of our Users is of paramount importance. NOX INFOTECH is committed to protecting the data you share with us.
This Privacy Policy ("Policy") explains how NOX INFOTECH processes information that can be used to directly or indirectly identify an individual ("Personal Data") collected on our Site, our Services, and related platforms ("Platform").
All personal data are processed in accordance with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable laws in India, including the Information Technology Act, 2000 and rules thereunder.
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at support@noxinfotech.com (or insert dedicated privacy email if available).
2. GENERAL PRINCIPLES. CONFIDENTIALITY  
NOX INFOTECH shall process all Personal Data adhering to the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
All information stored on NOX INFOTECH's Platform is treated as confidential. Information is stored securely and accessed only by authorized personnel.
3. INFORMATION WE COLLECT  
3.1. Information You provide to us.  
Information necessary for the use of the Platform  
We collect personal information when you use the Platform, which is necessary for contractual performance, legal compliance, and legitimate interests.
- **Account signup information**: Email address, password, and in some cases, name, contact details (required for domain registration as WHOIS information).
- **Payment information**: Financial details for processing payments via third-party providers (we store limited data, e.g., last 4 digits of card).
- **Communications**: Information from chats, emails, or support requests.
- **Identity verification**: For domain registration, per ICANN rules, we may collect verification documents (e.g., ID proofs).
- **Other**: Information provided in forms, surveys, or promotions.
Processing is based on consent, contract performance, legitimate interests, and legal obligations (including ICANN requirements).
You may access, update, or delete certain data via your Account. To delete your account or exercise rights, contact support@noxinfotech.com.
3.2. Information We Collect Automatically  
- **Log and device data**: IP address, browser type, device info, usage patterns.
- **Cookies and tracking**: We use cookies and similar technologies (see Cookies Policy if separate).
- **Usage and geo-location data**: Approximate location via IP for service improvement and compliance.
This is processed for contract performance, legitimate interests (e.g., security, fraud prevention), and consent where required.
4. HOW WE USE YOUR DATA  
We use Personal Data to:
- Provide, operate, and improve Services.
- Identify and authenticate users.
- Process payments and domain registrations (including public WHOIS per ICANN).
- Communicate service updates, billing, support.
- Prevent fraud, abuse, and ensure security.
- Customize experiences and marketing (with consent or legitimate interest).
- Comply with legal obligations.
- Aggregate data for analytics (non-personal).
5. JOB APPLICATIONS (if applicable)  
If you apply for positions, we collect CV and contact details for recruitment purposes only.
6. INFORMATION FOR USERS-OF-USERS  
We may process data on behalf of our customers (e.g., visitors to hosted sites). Customers are responsible for compliance as data fiduciaries.
7. MARKETING AND COMMUNICATIONS  
We may send transactional messages (essential for Services) and marketing communications based on legitimate interest or consent. You can opt-out via account settings or unsubscribe links.
8. OTHER USES  
- Research and development.
- Customer support.
- Security and investigations.
9. SOURCES OF PERSONAL DATA  
From you, devices, third-party providers (e.g., payment processors, social logins if applicable), and legal sources.
10. RETENTION AND DELETION  
We retain data as necessary for Services, legal compliance, and legitimate interests. Upon account closure, data is anonymized or deleted where possible, retaining minimum for legal requirements (e.g., tax, ICANN).
11. DATA TRANSFERS AND THIRD PARTIES  
We may transfer data to third-party providers (e.g., payment gateways, data centers) with appropriate safeguards. Domain data is shared per ICANN for public WHOIS.
Data may be processed in India or abroad, ensuring compliance with DPDP Act.
We disclose data to authorities if legally required.
12. SECURITY  
We implement reasonable security measures to protect data. However, no system is completely secure; use strong passwords and report issues.
13. YOUR RIGHTS  
Under DPDP Act, you have rights to access, correct, erase data, withdraw consent, and grievance redressal. Exercise via account or contact support@noxinfotech.com.
We may use automated decisions (e.g., fraud detection); you can request review.
14. ACCEPTANCE OF THIS POLICY  
By using the Platform, you agree to this Policy. We may update it; continued use implies acceptance.
15. CONTACTS  
Contact: NOX INFOTECH  
Address: XI/1128-1182, First Floor, CMS Tower, Kollam, Kerala 690521, India  
Email: support@noxinfotech.com 
16. AMENDMENTS  
We may update this Policy and notify via Site or email for significant changes.